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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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lisa schnabel

August 13, 2026

1  out of  5
rating by lisa schnabel
"Every month are billing is different or something. Call and they say we will get that changed and it screw everything up more over they bill you for months that was already paid. Now they put all my policies to one account and they have to be paid together, meaning they will all be due at one time. 3 auto policies are is easier to manage on different dates. Try asking Patrick why they have to be in same account, wouldn’t answer me. I just wanted all policies on my app so I could manage them. Now I can’t even see one of my policies. Very aggravating
Sad been with State Farm’s for over 26 years, and will be looking for another company."
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Nicole Giles

July 25, 2026

5  out of  5
rating by Nicole Giles
"Truly excellent customer service!"
We responded:
"Thank you so much Nicole! Awesome name by the way 😁"
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Omer Ahmed

July 24, 2026

5  out of  5
rating by Omer Ahmed
"Worked with Patrick to get a personalized policy for both my cats and home, very communicative person and super easy to deal with . I’ll be referring all my friends and family to them . Also got the best price compared to geico and farmers ."
We responded:
"Thank you so much Omer! Sounds like Patrick was able to work some magic on your policies. So happy to have you with us. "
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David Drescher

July 17, 2026

5  out of  5
rating by David Drescher
"This office has been great for my family."
We responded:
"Thank you David!! We're happy to have you with us!!"
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Steven & Kimbra Grant

July 14, 2026

5  out of  5
rating by Steven & Kimbra Grant
"Summer was great to work with and made everything seamless switching carriers. Thank you!"
We responded:
"Thank you so much Steven and Kimbra!! We are very happy to have you here with us and I'm glad to hear it was so easy! "
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Jered DelPalacio

July 11, 2026

5  out of  5
rating by Jered DelPalacio
"Anika is very professional and will go above and beyond to help you get great rates on auto/home insurance. We recently switched our Tesla model 3 to State Farm because we were paying way too much at another agency. Cut monthly cost by half switching to State Farm insurance."
We responded:
"That is incredible!! Thank you Jered for the very kind 5-star review. So happy you are with us and we were able to save you money! "
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stacey pacquette

July 10, 2026

5  out of  5
rating by stacey pacquette
"For real, the ladies at the silverdale office have been so awesome. Not only are their rates better than what we we're paying allstate but they took care of us when we needed it. No doubt the real deal🥇 Thank You!"
We responded:
"Thank you Stacey!! So happy to have you with us! "
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Pat M

July 10, 2026

5  out of  5
rating by Pat M
"I was very satisfied with the price if the plan presented to me. It was much better than the plan I had before and it was for better coverage."
We responded:
"Thank you Pat!! We're very happy to have you. "
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Tim Ferris

July 10, 2026

5  out of  5
rating by Tim Ferris
"The ongoing service with this insurance agency is outstanding! One of my vehicles is an occasionally used truck, and allowing me to turn on coverage as needed then turn it off by text has been super convenient and saved me a lot of money when the truck is often in a suspended coverage mode as it’s simply stored when not in use."
We responded:
"Thank you Tim!! We appreciate you, this review and for you allowing us to insure what is most important to you. We also love the texting capabilities :)"
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Bonnie Spurrier

June 19, 2026

5  out of  5
rating by Bonnie Spurrier
"Thanks to Patrick at our State Farm office in Silverdale, all of our varied policy changes have been effortless and painless!

Thank you, Patrick, we really appreciate your help.
Bonnie Spurrier
Davy Simkins"
We responded:
"Thank you Bonnie!! Patrick also appreciates you and we are happy you are with us! "
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daryn rankin

June 13, 2026

5  out of  5
rating by daryn rankin
"Nicole was vary easy to talk to and explained everything very well. And was overall enjoyable to interact with"
We responded:
"Thank you Daryn!! We're so glad you're with us. "
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Shaughna Vaughan

June 12, 2026

5  out of  5
rating by Shaughna Vaughan
"I have been a customer with State Farm for 60 years of which 10 of those have been with Nicole Grigg. Anytime I need anything, she is always there to assist. Patrick Chavez is typically the agent I work with and his customer service is impeccable! Even after no communication on my part for several months, when I contacted Nicole to add a new vehicle to my policy, Patrick took care of me right away. And, he even asked about my dog by name! Very personable and spot on with customer service. I highly recommend anyone to enjoy the service of Nicol Grigg State Farm!"
We responded:
"Shaughna!! You are the best. Reading this made me smile. We absolutely enjoy helping you. "
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carlos pereyra

June 8, 2026

5  out of  5
rating by carlos pereyra
"Patrick chavez was the agent that was helping me, he is truly amazing. My landlord was giving us ALOT of troubles and we had to message back and forth for a long time. Patrick was very persistent, motivated and friendly!"
We responded:
"Thank you Carlos for the review!! I'm so glad we were able to help. "
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Robin Miller

June 1, 2026

5  out of  5
rating by Robin Miller
"Megan was so helpful.
Great communication skills!"
We responded:
"Thank you Robin!! We appreciate the compliment and 5-star review!"
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Mike Iovinelli

May 8, 2026

5  out of  5
rating by Mike Iovinelli
"Anna was the most amazing agent I've had the pleasure of working with, I will be letting everyone i know to come see her. She has saved me thousands and im totally amazed."
We responded:
"Thank you Mike!! Anna is great and I am glad you got to work with her, get great service and save money all at the same time!"
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Ross Jacobson

May 5, 2026

5  out of  5
rating by Ross Jacobson
"Got a great price on auto, home, and collector car coverage. Great to do business with"
We responded:
"Thank you so much Ross!! We appreciate that"
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Kim Crites

March 4, 2026

5  out of  5
rating by Kim Crites
"Summer was so helpful, in our switch over to State Farm.
We saved a lot of money, and she was patient with me.
Thanks Summer!"
We responded:
"Yay!! Happy you're with us! And that we could save you some money! Thank you for the five-star review Kim. "
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Marcus Murray

March 4, 2026

5  out of  5
rating by Marcus Murray
"Patrick Chavez was very helpful and patient with my request today. He did an excellent job and went above the normal. Thanks Patrick keep up the great work."
We responded:
"Thank you Marcus for being with us and thank you for the five-star review! I'm happy we xould get your request taken care of. "
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Tom Piscitelli

February 24, 2026

5  out of  5
rating by Tom Piscitelli
"Summer certainly went above and beyond what was necessary. I really appreciate her support."
We responded:
"Absolutely Tim. We're happily here for all of your questions!"
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Jaymar Cabanting

February 24, 2026

5  out of  5
rating by Jaymar Cabanting
"The company provided exceptional customer service, the pricing was reasonable, and they maintained transparency throughout the entire process."
We responded:
"Thank you Jaymar!! Happy you are with us!! "
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jake weyant

February 5, 2026

5  out of  5
rating by jake weyant
"Summer was super helpful"
We responded:
"Thank you Jake!"
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Jeff Barker

January 17, 2026

5  out of  5
rating by Jeff Barker
"Anna is amazing. She was able to lower my car and homeowners amount. But, aside from price, Anna is very knowledgeable and you couple that with how friendly and helpful she is, makes for a winning combination. I don’t normally fill out surveys, but because Anna has exceeded my expectations, I figured she deserves a great review. I highly recommend her."
We responded:
"Thank you SO much Jeff. These reviews really mean a lot to the team. Anna takes a lot of pride in her knowledge and loves helping people and I'm so glad that shined through. I love that we were able to save you money on top of a great experience. "
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Holly Day

January 16, 2026

5  out of  5
rating by Holly Day
"Patrick was very helpful and friendly, he helped me with what I needed in a manageable time. Very nice visit! And offered to quote me for a new insurance plan!"
We responded:
"Thank you so much Holly I'm really glad you had a great experience!"
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Sharon Symington

December 26, 2025

5  out of  5
rating by Sharon Symington
"Recd vehicle insurance as well"
We responded:
"Thank you Sharon!"
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Daniel Fontanez

December 19, 2025

5  out of  5
rating by Daniel Fontanez
"Wonderful experience, Anna did a good job explaining my policy."
We responded:
"Thank you Daniel!! We super appreciate that. "