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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michelle Schmick

August 5, 2025

5  out of  5
rating by Michelle Schmick
"I appreciate everyone on Nicole's team. They always answer my questions and help provide solutions for different situations. They are extremely helpful and knowledgeable."
We responded:
"Thank you so much Michelle. We appreciate you!"
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Pam Smith

August 1, 2025

5  out of  5
rating by Pam Smith
"It was a pleasure working with Patrick! My husband and I wanted to go over our policies and make some adjustments. He made the process easy and gave us great information and explained things thoroughly. Also, Happy Birthday! We look forward to working with you in the future; State Farm really has an invaluable employee in Patrick."
We responded:
"Patrick is amazing because he cares SO much! I'm so glad you had a great time with him. We look forward to many years together Pam! Thank you we appreciate you."
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Karen Carlberg

July 29, 2025

5  out of  5
rating by Karen Carlberg
"Very friendly and helpful. Thank you very much"
We responded:
"Thank you Karen!!"
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Gayle Newton

July 28, 2025

5  out of  5
rating by Gayle Newton
"Anna was very good at explaining details of my car insurance. Customer service was excellent. If I have any questions the staff is willing to help in any way. Thanks again."
We responded:
"Thank you for giving us a 5-star review. We're so glad you had such a great experience with Anna. She's so great!"
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Sheryl Kaye

July 18, 2025

5  out of  5
rating by Sheryl Kaye
"Excellent service, people are friendly and helpful. They take the time to answer questions and work hard to get you the policy that works for you."
We responded:
"Thank you Sheryl we appreciate you!"
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Karin Bagocus

July 9, 2025

5  out of  5
rating by Karin Bagocus
"I dealt with Anna and she was very thorough. She was very respectful and nice. Answered all my questions or concerns. I loved doing business with her."
We responded:
"Thank you Karin so much for the kind words and review! Anna truly is awesome and I'm glad she was able to take care of your insurance needs"
Profile photo of Kay Chapin

Kay Chapin

July 9, 2025

5  out of  5
rating by Kay Chapin
"Thanks for all your help. Went above and beyond for me"
We responded:
"Thank you Kay!! We appreciate the review. "
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Kevin Jacinto

July 3, 2025

5  out of  5
rating by Kevin Jacinto
"I had a fantastic experience working with Anika at Nicole Grigg State Farm! She was incredibly knowledgeable, patient, and thorough throughout the entire process. Anika took the time to explain all my options clearly, and made sure I fully understood each one. Thanks to her guidance, I felt confident choosing State Farm—even over some less expensive alternatives—because I knew I was getting the right coverage with someone I could trust. Highly recommend!"
We responded:
"Wow thank you for the really kind review Kevin! We genuinely love what we do here and we're so thankful you chose us and State Farm to protect what is most important to you. We're lucky to have you. "
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Trent Richards

July 2, 2025

4  out of  5
rating by Trent Richards
"Initially had really good rates. Then progressively got more and more expensive till I had to switch. The agents were always friendly and helpful and they have excellent rates for commercial insurance."
We responded:
"Hi Trent! Thank you so much for the kind review. I hope we can win you back and beat your rates here sooner than later! In the meantime we hope you get great service where you switched to. Wishing you the VERY best. "
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Jerry Peters

July 2, 2025

5  out of  5
rating by Jerry Peters
"Amazing, very informative!"
We responded:
"Thank you Jerry!"
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Tim Brooks

June 18, 2025

5  out of  5
rating by Tim Brooks
"Nicole's office is fantastic to work with. I want to especially shout out Patrick there. He's super nice and really responsive. I was the executor of an estate that wasn't well planned out. Patrick really helped me sort out issues with auto and home insurance for the estate. Highly recommend this team!"
We responded:
"Thank you Tim so much for the kind words and 5-star review!! We're happy we could help. "
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Hannah Harness

June 13, 2025

5  out of  5
rating by Hannah Harness
"Patrick has been just the absolute best! He responds so quickly and makes everything so simple. I was able to set up auto insurance in an hour and ended up adding a couple more policies the following week. Not to mention how affordable it is! 10/10 recommend!"
We responded:
"Thank you so much Hannah!! We're fortunate you have picked us to help you with your insurance needs and really truly appreciate the review. "
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Rob Miller

June 6, 2025

5  out of  5
rating by Rob Miller
"Patrick at Nicole's agency was great! He was timely, thorough and have everything ins order very quickly. Couldn't be happier with the end result. Thank you!!"
We responded:
"Thank you Rob for the review and the kind words. We really appreciate it and I'm so glad you had a great experience!"
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Pete Mellon

June 6, 2025

5  out of  5
rating by Pete Mellon
"Explained everything very well and made sure I understood everything before I signed on."
We responded:
"Thank you Pete!! Welcome to our office! We're so happy to have you. "
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Debbie Bond

June 6, 2025

5  out of  5
rating by Debbie Bond
"Patrick at Nicole Grigg’s State Farm office in Silverdale is the person I always ask for. He’s knowledgeable and always makes the changes I request in a timely manner … and with no mistakes. That’s because he follows up to make sure everything is done accurately.He always contacts me with a phone call or a text to let me know my request is complete! Great service Patrick😊 I truly appreciate his willingness to go above and beyond! Thank you Patrick! D. Bond"
We responded:
"Thank you SO much Debbie. He does really care. We appreciate you and your business."
Profile photo of Camila G. González

Camila G. González

May 30, 2025

5  out of  5
rating by Camila G. González
"The best agent, Patrick always is able to help you and make everything work for you!"
We responded:
"Thank you Camilla! We agree, Patrick truly gives everyone his best."
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Blaine Smith

May 9, 2025

5  out of  5
rating by Blaine Smith
"Patrick was awesome! Very nice. Professional and knowledgeable. Thank you"
We responded:
"Thank you Blaine!!! We appreciate the 5-star review!"
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Derek Leavitt

May 7, 2025

5  out of  5
rating by Derek Leavitt
"Awesome customer service helped with everything i needed. Great place to get insurence"
We responded:
"Thank you so much Derek! We're happy you are with us :)"
Profile photo of Jeffrey Phillips

Jeffrey Phillips

May 6, 2025

5  out of  5
rating by Jeffrey Phillips
"Patrick is breath of fresh air. He took charge of moving me to the Silverdale office. He is personable and made the transfer easy. He actually listens and makes great suggestions. Two days after the transfer I was involved in an incident. I was in a panic and soon Patrick was on the phone with me. In less than one day the issue is in my rear window. Thank you for your knowledge and making the situation the best it could be"
We responded:
"Jeff I think you may have just made Patrick's entire week with this review! Thank you so much for choosing us and we're so sorry you had a recent claim but you're absolutely right. Our team here loves to deliver on our promise of making sure you are taken care of when you need us. "
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A Google User

April 25, 2025

5  out of  5
rating by A Google User
"Anna is amazing!"
We responded:
"Thank you Tom! We appreciate the 5-star review!!"
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Joel Gillum

April 24, 2025

5  out of  5
rating by Joel Gillum
"Pleasantly impressed with Summer's assistance!"
We responded:
"Thank you Joel!! We appreciate the review and kind words so much"
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Macy Greer

April 3, 2025

5  out of  5
rating by Macy Greer
"Summer is fantastic!"
We responded:
"We agree!!! Thank you Macy for the 5-star review! :)"
Profile photo of Gretchen Dru

Gretchen Dru

April 2, 2025

5  out of  5
rating by Gretchen Dru
"Patrick was so helpful in getting me set up with car insurance for my 16 year old daughter on our family’s policy. Way to walk us through all the options, savings programs, and coverage. I really appreciate your clear and calm approach to a process that can be overwhelming. Thank you, Patrick!!"
We responded:
"Thank you Gretchen!! Patrick genuinely cares and I am so happy that showed through the process of getting you all set up. "
Profile photo of Hunter Birge

Hunter Birge

April 1, 2025

5  out of  5
rating by Hunter Birge
"We recently switched to State Farm, and my onboarding experience with Anika was fantastic! She made the entire process smooth, answering all my questions with patience and clarity. She took the time to understand my needs and find the best coverage for me. It’s great to work with someone who genuinely cares about their customers. Highly recommend this agency for anyone looking for top-notch service!"
We responded:
"Thank you so so much Hunter!! Made our day :) So happy you are with us and we look forward to helping in any way we can for many years to come. "
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B Trunnell

March 27, 2025

5  out of  5
rating by B Trunnell
"The thing I like the most is the rapid response. Sure, I appreciate the fair price, but having someone get back to me with an answer promptly is gold. If it takes more research, she lets me know, then follows up. Anna, thank you."
We responded:
"Thank you so much Mr. Trunnell. We so appreciate the kind words and your business. "